Welcome

Since time is money and laytime and demurrage are not cheap, why not outsource your demurrage services requirements to Haugen Consulting (HC), the tanker demurrage experts, to optimize your company’s bottom-line?   HC’s proven track record in the successful resolution of laytime and demurrage issues on behalf of Shipowners, Charterers and Commercial Trading Partners has been second to none since our company was established in 1995.   The long-standing relationships enjoyed with clients are proof!

HC provides customized services for key clients who outsource all their voyage performance tracking and demurrage claims requirements; and, we provide spot claims resolution for clients that may require assistance from time-to-time for tricky demurrage charges or dispute resolution.   As an option to outsourcing, HC also staffs personnel in client offices to help with their demurrage backlog as needed.   Regardless of HC’s service employed, the results are the same: improved return on investment.   This is further evidenced by the knowledge gained and put into practice by participants in the tanker operations, laytime, and demurrage training courses that we teach worldwide to demurrage analysts, marketing personnel, contract administrators, terminal personnel, ship operators, schedulers, chartering brokers, lawyers, surveyors, agents, et al.

Following is an overview of HC’s service offerings and highlights of the qualifications that set us apart:

Proven track record in successful demurrage resolution Progressive contract review and consultation Comprehensive performance tracking: vessel, terminal, & product Centralized data repository accessible online Global market coverage Skilled negotiating Facilitates increased staff proactivity Accurate cost allocation to business/product groups Demurrage invoicing to suppliers and receivers Temporary in-house staffing services Arbitration counsel and defense Time-Charter performance analysis and evaluation Over 150 years combined industry exerience Quality management processes Acclaimed Tanker Operations and Demurrage Training

"Besides the benefits of time and money saved, what impresses me the most about Haugen Consulting is the approach: attentive, scrupulous, prepared, and--more importantly--always fair. Demurrage with its world of time logs, numbers, Charter Parties, Arbitrations, Notice of Readiness, interpretations, etc., is tough to face and win. With Haugen Consulting, our chances of prevailing successfully increase tremendously!"