Tanker Operations and Demurrage Training Courses

This introductory one-day course provides an overview of tanker and terminal operations. Participants will learn key shipping concepts, such as:

"It was a concise overview of tanker operations—very enlightening. Good course!!"

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This introductory two day course provides an overview of laytime calculations, demurrage analysis, charter parties, and facilitates a working knowledge of tanker and terminal operations. Participants will learn key shipping and demurrage concepts, such as:

"This introductory demurrage course contains a lot of useful and practical information which is a very important tool for demurrage management. It will help me a lot in dealing with vessel owners and to improve our operations performance."

"Overall, an outstanding demurrage course for a beginner. I will recommend this course to others and look forward to attending the Advanced Demurrage Course at another time."

"Very pleased with presentation and interaction prompted by the instructors. Not only learned a lot from the instructors but also from fellow participants."

"Was a very good class. Will be taking the advanced class as soon as possible."

"Instructor was excellent. Will recommend."

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This advanced demurrage course elaborates on complex demurrage issues; in-depth analysis of charter parties and protective clauses; ways to limit liability and maximize collection through improved terms; understand frequently disputed issues and ways to eliminate the cause; and, discuss key arbitration awards and landmark decisions that are instrumental in successful demurrage resolution. Some key items to be covered include:

"This is a very complex area within the maritime industry. More people need to understand it and continue learning about it. The instructors are very professional and knowledgeable, very well organized."

"I thought I did not really need the Advanced Demurrage course, but all in all I came out with a lot more info. I believe that in many offices demurrage is an underestimated aspect of the shipping business."

"Great demurrage course – very educational and stimulating."

"Course was excellent and learned a lot; also taught me that I already knew a lot but now in more detail."

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Chartering personnel, shipping personnel, terminal operators, surveyors, logistics coordinators, schedulers, demurrage analysts, brokers, agents, sales and marketing personnel, administrative personnel and anyone interested in broadening their knowledge as described in the relative course outlines in order to improve their company's bottom line. Although some personnel may not be directly involved in demurrage handling, such as terminal operators or surveyors, their increased demurrage knowledge and our suggested business practices will help to protect their principals' interests thereby adding significant value to their company's services. This is an ever evolving industry--individuals at all levels of experience will gain valuable information that will enhance business performance.

You can view a list of companies that have attended our training courses here.

"Thank you very much. I gained very useful information during the past 5 days - very interesting courses which will be recommended to my colleagues."

Delegates will receive a comprehensive course book and workbook upon arrival. In addition to the lectures, case studies, and hands-on exercises the speakers will provide ample opportunities for questions and discussions. Certificates will be awarded to those successfully completing the course.

Programs begin at 9:00am and end at 4:00pm.

Intro to Tanker Operations Training Course

• Geneva - May 13, 2013
• Amsterdam - September 9, 2013
• Houston - September 23, 2013
• New York - October 14, 2013
• Singapore - TBA, Fall 2013

Intro to Demurrage Training Course

• Geneva - May 14-15, 2013
• Amsterdam - September 10-11, 2013
• Houston - September 24-25, 2013
• New York - October 15-16, 2013
• Singapore - TBA, Fall 2013

Advanced Demurrage Training Course

• Geneva - May 16-17, 2013
• Amsterdam - September 12-13, 2013
• Houston - September 26-27, 2013
• New York - October 17-18, 2013
• Singapore - TBA, Fall 2013

• Please contact the hotel directly to book guest rooms.
• Lunch and refreshments are provided daily.
• Classroom seating is limited. In order to assure a place in class, it is recommended that you complete your enrollment at least four weeks prior to the class date. Course prices are subject to change.

KATHLEEN HAUGEN, Managing Director, Haugen Consulting LLC, has successfully represented leading petroleum and petrochemical producers, traders and brokers in the areas of ship operations, chartering, demurrage management, and arbitration over the past 25 years. In addition to offering practical solutions regarding your shipping and demurrage concerns, Ms. Haugen addresses contractual issues relating to the ship owner, charterer, and commodity trading partners by drawing from firsthand experience, legal precedent and arbitration awards. The delegates will be guided through the complexities of laytime and demurrage calculations, while learning the implications of the relevant clauses and how they can be re-written. This is achieved through lectures, case studies and classroom exercises.